Till controls

Discount reasons

Maintain the approved reasons staff must select when applying a manual discount.

Add discount reason

Approved reasons

Disabled reasons remain in historical audit records but are no longer offered on the till.

Reason	Status	Order	Actions
Customer service goodwill	Active	10	Edit
Damaged packaging	Active	20	Edit
Manager discretion	Active	30	Edit
Staff meal / staff purchase	Active	40	Edit
Price match	Active	50	Edit

Till behaviour

Manual item and whole-sale discounts require an active reason. The selected reason is stored with the manual discount data so it travels with the transaction audit record.