HOSPITALITY

Service stages, courses & reminders

Use a simple timed flow for cafés, or enable course tabs for restaurants. Course-linked stages are automatically skipped when that course has no items on the order.

Hospitality settings Back to till

Course-based ordering

When enabled, the till basket becomes tabbed. Staff choose a course before adding an item, so any menu item can be served in any course.

Enable course tabs on the till

Course tabs

These become the tabs staff see in the basket. Rename, reorder, disable or add courses to suit the restaurant.

NameOrder Active

New courseOrder

Add service stage

NameOrderOnly when course has itemsFOH reminder after (min)Snooze (min)Reminder messageExpected stage (min)Behaviour

Alert these tills Till Till

#10

Ordered

Active

NameOrderOnly when course has itemsEmpty course = this stage is skippedFOH reminder afterminutes; 0 = offSnoozeminutesFOH messageExpected durationminutesNext stageBehaviour

Front-of-house alert destinations

Leave all unticked to allow every hospitality till. Select only the café/restaurant tills that should receive this stage.

Till Till

Kitchen Display

If this stage is linked to a course, its KDS reminder is skipped when that course is empty.

Warn kitchen afterminutes; 0 = offKitchen message

Main Kitchen Bar

Staff can select Allow pause Active

#20

Preparing

Active

NameOrderOnly when course has itemsEmpty course = this stage is skippedFOH reminder afterminutes; 0 = offSnoozeminutesFOH messageExpected durationminutesNext stageBehaviour

Front-of-house alert destinations

Leave all unticked to allow every hospitality till. Select only the café/restaurant tills that should receive this stage.

Till Till

Kitchen Display

If this stage is linked to a course, its KDS reminder is skipped when that course is empty.

Warn kitchen afterminutes; 0 = offKitchen message

Main Kitchen Bar

Staff can select Allow pause Active

#30

Ready

Active

NameOrderOnly when course has itemsEmpty course = this stage is skippedFOH reminder afterminutes; 0 = offSnoozeminutesFOH messageExpected durationminutesNext stageBehaviour

Front-of-house alert destinations

Leave all unticked to allow every hospitality till. Select only the café/restaurant tills that should receive this stage.

Till Till

Kitchen Display

If this stage is linked to a course, its KDS reminder is skipped when that course is empty.

Warn kitchen afterminutes; 0 = offKitchen message

Main Kitchen Bar

Staff can select Allow pause Active

#40

Served

Active

NameOrderOnly when course has itemsEmpty course = this stage is skippedFOH reminder afterminutes; 0 = offSnoozeminutesFOH messageExpected durationminutesNext stageBehaviour

Front-of-house alert destinations

Leave all unticked to allow every hospitality till. Select only the café/restaurant tills that should receive this stage.

Till Till

Kitchen Display

If this stage is linked to a course, its KDS reminder is skipped when that course is empty.

Warn kitchen afterminutes; 0 = offKitchen message

Main Kitchen Bar

Staff can select Allow pause Active

#50

Completed

Active

NameOrderOnly when course has itemsEmpty course = this stage is skippedFOH reminder afterminutes; 0 = offSnoozeminutesFOH messageExpected durationminutesNext stageBehaviour

Front-of-house alert destinations

Leave all unticked to allow every hospitality till. Select only the café/restaurant tills that should receive this stage.

Till Till

Kitchen Display

If this stage is linked to a course, its KDS reminder is skipped when that course is empty.

Warn kitchen afterminutes; 0 = offKitchen message

Main Kitchen Bar

Staff can select Allow pause Active

#60

Cancelled

Active

NameOrderOnly when course has itemsEmpty course = this stage is skippedFOH reminder afterminutes; 0 = offSnoozeminutesFOH messageExpected durationminutesNext stageBehaviour

Front-of-house alert destinations

Leave all unticked to allow every hospitality till. Select only the café/restaurant tills that should receive this stage.

Till Till

Kitchen Display

If this stage is linked to a course, its KDS reminder is skipped when that course is empty.

Warn kitchen afterminutes; 0 = offKitchen message

Main Kitchen Bar

Staff can select Allow pause Active