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AMAZON MARKETPLACE PRO

Returns & refunds

Keep the financial refund separate from the physical stock return so accounting and inventory stay correct.

Amazon settings
Trial demo. These are fictional returns and refunds.
Returns3
Refund value£42.98
Awaiting stock decision1
Restocked0

Accounting rule

A refund reduces Amazon sales/accounting when Amazon posts the financial transaction. Stock is only restored when the physical item is actually back and marked restockable.

Returns

OrderSKUStatus/reasonRefundPhysical returnStock decision
DEMO-2026-0830-001
2026-08-31 09:30:00
BILLS-AMZ-APRON
FBM
Refunded
Size/fit issue
£24.99Received
DEMO-2026-0824-001
2026-08-27 12:15:00
BILLS-AMZ-MUG
FBM
Return authorised
Changed mind
£0.00Not yet receivedWait for physical return
DEMO-2026-0808-001
2026-08-10 14:20:00
BILLS-AMZ-BOTTLE
FBM
Refunded
Damaged in transit
£17.99Receivednot restocked
NEXTTILL BETA · TRIAL DATA ONLY · NOT LIVE